COVID-19: All Services Available From June 1May 25, 2020
We are delighted to announce the resumption of our full service catalogue from June 1.
As a Doctor-led clinic with dedicated medical facilities, we are well provisioned to provide a clean and hygienic environment for our patients and, as we reopen for our regular catalogue of cosmetic medical procedures and beauty treatments, we have taken significant additional measures over and above our normal high standards in order to ensure our services are delivered to the safest extent possible.
What does this mean for you? You can now book in for our full range of services including:
Certain treatments in the above categories may have temporary adjustments as we adapt our service delivery to suit the situation, we will notify you of any potential limitations at the time of booking.
For visitors who are apprehensive of their travel to and from their appointment we are offering 1 hour of free parking at our clinics so you can avoid public transport if required.
We look forward to welcoming you back in to one of our clinics soon.
Frequently Asked Questions
When will my treatment become available again?
Our regular treatment catalogue will be available from at three clinics from June 1, you can book now.
Are your clinics open?
We are currently operating with a limited service catalogue which includes injectables.
If I don’t want to take public transport, is there parking nearby?
As an interim measure, we will cover the cost of the first hour of parking at our CBD & Barangaroo clinics, but only in certain nearby locations: more information here. Our Chatswood clinic already has free parking facilities close by.
My treatment package expires soon, but I cannot come in. What will happen to my package?
If your package is due soon, please contact us so that we may assist you.
What will happen to my Birthday Voucher if I cannot come in during the month of my birthday?
If you are affected by the current circumstances, we will extend the expiry date of your birthday voucher please contact us for assistance.
Someone bought me a gift voucher, but I cannot come in. What do I do?
If you have a gift voucher that will expire soon, please contact us before your gift voucher expiry date so that we may assist you.
I need to replace my skincare products but I can’t come in. What can I do?
All our signature products are available to purchase online through our webstore we have free Australia wide shipping on all orders over $120, so you can still have all your favourite products at no additional cost.
If you need advice on the products you are using, please contact us. We have your product prescription on file and educated staff who are available to help you.
What if I’m due for treatment but I can’t come in?
The best results come from following a regular treatment plan at the recommended intervals, but the health and safety of our community remains our top priority. You should continue to use your medical-grade skin care products at home as they can help you maintain results and keep some of your concerns at bay – check out our Instagram account for tips and tricks on how to maintain great skin while you stay in.
If you’d like specific advice on which products are recommended for you, please contact us as we have educated staff members available to help.