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Young girl with acne

Treating Acne Can Be A Life Changing Experience

January 13, 2016

The quality of our services reflect in our patients’ positive feedback and appreciation, and this is one of the most rewarding things we experience here at the clinic. We are confident that the treatments we deliver can truly make a difference in people’s lives, and the positive feedback we get from our patients confirms this.

The doctors, nurses and clinicians at our centre work hard to provide the highest levels of medical expertise and personalised treatment solutions to our patients on a daily basis. We are always on the lookout for the best, cutting edge, non-invasive procedures that will make a positive difference to people’s lives.

sarah-dunmore
Sarah Dunmore

Now and then we receive feedback that moves us and keeps us striving to generate better and better results for our patients. Jennine is a client of our clinic, who has recently had her acne treated. Following the impressive results she obtained, she wrote a ‘Thank You!’ note to Sarah, the clinician who assisted her throughout her treatment procedures.

The testimonial that follows is a powerful example of the positive feedback that motivates our clinic’s entire team:

“Hi there,

I’ve been a client here for about 3-4 months and have seen Sarah, my clinician, regularly. (I hope I got her name right. She’s blonde, sweet and small, and from Queensland!)

I am 22 years old and have suffered from severe acne for years. After years of using a million different products, diets, and spending a whole bunch of money, I finally decided to seek some professional help for it.

I remember for my first consultation, I cried, because I was so overwhelmed. I have been ignoring my acne for so long, as I didn’t want to ‘face’ the reality of how bad I looked. I would avoid mirrors and photos always.

For once, I was doing something for myself that would help boost my confidence and quality of life. Sarah was so, so kind, and I just felt so emotional that something was being done. I remember when I broke down, Sarah put her hand on my hand and assured me it would be ok. She was honest it would take time, but a change would come.

She recommended products that were nurturing, supportive and gentle for my skin. After using products that were aggressive and strong, I was a little hesitant, because I thought these products wouldn’t work. She also recommended masks and treatments that worked in a way that wasn’t aggressive to my skin. Again, I was soo confused why I was using products that were ‘gentle’.

However, after the treatments and products Sarah has recommended, my skin, my acne is healing and going away slowly. I can’t believe it. It’s such an amazing thing to see my skin change, to see results and to have a wonderful professional help me along the way.

Sarah did not just throw products at me to buy, but she would go through the ingredients and the reasons why the products would be good for my skin type. After every treatment, she would go down to the retail area and spend at least 30 minutes with me just explaining everything. I know I was always the last client of the day, and I really appreciate the extra time and effort she put in for me.

I am so, so happy with the results and with Sarah’s guidance. I know for sure that if I had seen anyone else, my results would not have been the same. Her consultation and her recommendation were tailored to my specific skin, and I am so grateful for it.

I am especially grateful for Sarah. She never assumed anything, judged me or made me feel bad. She was always putting me first, asking questions so she could understand me, rather than just shoving her opinions down.

I can’t wait for the next few sessions and months ahead. I can’t wait to see my acne clear! If I have to recommend anything to my friends or anyone suffering from acne, it would be to seek professional help and products and just have Sarah as your clinician.

Thank you!

Please pass this onto Sarah and the whole staff there.

Kindest regards,

Jennine.”

We would like to congratulate Jennine for the success she has had in treating her acne and thank her for her kind words. We are proud to have been a part of this amazing journey.

The doctors and clinicians at our clinic focus on the quality, safety and effective results of their work to provide the ultimate treatment experience to our patients.

Every step of the diagnosis and treatment plan aims at transforming each appointment into a real life-changing experience.

Do you have a story you would like to share?

If you have also benefited from our treatments and would like to share your story with the rest of the world, feel free to do so by sending us your review here.

To find out more information as to how we can help you with your problem acne, contact us today!

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